The logistics industry must know the unspoken rules
- 2015-12-30 15:06
Responsible for customers purchasing managers
When the contract, purchasing managers tell you, I have great confidence in you and your company, even if you are responsible for me. Purchasing managers are busy, from raw materials to logistics providers, need rigorous procurement process to introduce a new supplier.
Therefore, do things to say in advance, otherwise it does not guarantee. Remember, the customer is responsible for purchasing manager, is he to your business, you and your team's performance is directly related to his salary and promotion, purchasing manager do not put embarrassing situation.
God is the God of the consignee
It goes without saying the owner is God, but if you wait a good customer to the owner, is a great service for the owner of legislation. Who consignee on receipt, you should always remember him, thinking about him, though he is not necessarily a sign for the shipment, but you must take the telephone call to the customer service lady on his plane, to get to him recognition. You can not see the quality of the accident does not mean no quality accident. When a single complaint sent to your Principal, said: "Please carefully choose your logistics provider," white even if you did this month.
Excellent logistics providers know how to do to make the Party of customer satisfaction: flawlessly complete the task in transit; avoid contamination unconventional, convincing improvement measures.
The driver a little better, they are real actors
In the distribution center, the driver might be obedient, say anything, can be out the door, how to go, do not be late late, who sent the first evacuation who are the drivers say. Even if you have to hire guard who can grasp the steering wheel or the driver, that is wher he wanted to go wher. Granville initiated, the drivers do not put your goods seriously children, call is not connected, the owner can only urge you answer "is still in contact driver."
In many cases, it is impossible to ask your partner like you have a sense of responsibility, other than removal of the associated benefits, more of a "universal brother away from home" in good faith, believe that the driver will treat your brothers. Ran long distance people know, if one day you are not populated broke down on the highway, the driver waved toward long distances, they will stop the car to help you.
To be absolutely fit forklift driver
A good truck driver who shipped the top ten key logistics managers when they have to personally go into battle to open the truck. Whether self-employed or outsourced warehouse forklift driver just stocking tally, often checking, billing is one operation, to take over the goods is good or bad, often directly dependent on the truck driver's job. In their roles of trades system, delivery staff and drivers must obey the truck driver loading requirements.
Sales representatives are not to offend most people
Any company, are most concerned about is sales. No performance, not sell something, all activities are meaningless. Logistics providers on the surface of the largest owner of logistics support, but this support will eventually be reflected in the sales department to the owner.
When the owner of a single sales representative sign, everything produced, ready, but something goes wrong in the final delivery, which is a sales representative who most hated thing. Respect the fruits of labor of the sales representative that he sure your premise.
Do not let the driver drove south to the northeast
Also do not let the driver drove north to south. Ji J and Kat B driver in ice skating athlete like driving down the road with fast and reliable, Jiangxi, Guangdong and Guangxi driver drove in the rain-soaked, like a sucker like rowing and accurate. Many winding road from Guangzhou to the northeast, south drivers choose to spend 100 yuan up your local disk driver, not afraid to open, it is too dangerous. Allow drivers to enjoy driving pleasure on the road they are familiar with, but also allow the owner to share security and confidence.
Fog snow off the road, drive slowly, the owner will not urge you
In the absence of force majeure, to picking, maintenance and other reasons to delay the delivery time is not allowed. once the snow fog closed the highway, and then on high speed, security and other open when the best. Even take the national road, you have to exhort the driver slowly open, pay attention to safety. The owner can usually understand this, not deliberately make things difficult.